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PARTNER PROGRAM

GO TO MARKET – BUSINESS AND OPERATIONAL ORCHESTRATION

Our turnkey program provides partners with a full range of resources, from training and product marketing materials to a tier-3 technical support centre. The program is designed to enable an expedient means of getting to market much quicker than traditional in-house service development plans. Various levels of partnerships and implementations are available depending on in-house capabilities and level of technical involvement.

ZIPTEL is more than just a UC&C platform with telecom class features and functionality. We provide advanced engineering and a project management team that specializes in complete end-to-end implementation within your environment that includes:

GO TO MARKET – BUSINESS AND OPERATIONAL ORCHESTRATION

Our turnkey program provides partners with a full range of resources, from training and product marketing materials to a tier-3 technical support centre. The program is designed to enable an expedient means of getting to market much quicker than traditional in-house service development plans. Various levels of partnerships and implementations are available depending on in-house capabilities and level of technical involvement.

ZIPTEL is more than just a UC&C platform with telecom class features and functionality. We provide advanced engineering and a project management team that specializes in complete end-to-end implementation within your environment that includes:

  • Strong customer onboarding best practices.
  • A disciplined team of tier-3 professional engineers trained and experienced in information technology, voice/data evolution, and infrastructure optimization.
  • Best in class consistent SIP and UC technical support.
  • In market experienced sales, product management, sales training, go to market and consultation team.
  • Efficient Service white label provisioning portal and on-going feature upgrades.
  • Our service platform solution is a multi-instance platform which is different from multi-tenant platform-based solutions. A multi-instance platform can reuse existing terminals or integrate with existing infrastructure based on the same vendor technology.
  • Extensive lab environments with diagnostic and development tools, allowing for comprehensive re-creation and diagnostics for complex testing and resolutions.
  • A development team focused on continuous vendor evaluation and interoperability, with an emphasis on integration into client’s existing environments and adding enhanced features and functionality today and into the future.

Operational Readiness

Enabling clients:

  • Full branding capabilities (white label).
  • Ease of access and navigation.
  • Greater control and self-administration.
  • Detailed and customized reporting.
  • Ease of scalability – full system admin functionality including move, add, change and deletes.
  • Ability to delegate admin functions to a single point of contact or to the end user level. Partition full or partial functionality for sub users with master admin and user specific choice.
  • Enable/disable security fraud prevention features on a per user level.
  • Ease of internal call flow for greater employee experience and inbound call flow for a more professional end-client experience.
  • Self-managed full feature set including voicemail, inbound/outbound calling rules, conferencing, customize call areas etc.

Partner Program

Why Partner With ZIPTEL

Partner Enablement Model

Operational Readiness

Why Partner With ZIPTEL

Partner Enablement Model

Operational Readiness

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