SOLUTIONS
A SINGLE PANE OF GLASS
Enhanced Voice Platform Portal
All within one enhanced single user interface that allows for a single point of provisioning and support. Our feature rich user interface has been built on a parent / child rule based architecture to allow end customer partitioning for a self-service white label-offering environment.
A SINGLE PANE OF GLASS
Enhanced Voice Platform Portal
All within one enhanced single user interface that allows for a single point of provisioning and support. Our feature rich user interface has been built on a parent / child rule based architecture to allow end customer partitioning for a self-service white label-offering environment.
Enabling clients:
- Full branding capabilities (white label).
- Ease of access and navigation.
- Greater control and self-administration.
- Detailed and customized reporting.
Greater Control and Self-Administration
- Ease of scalability – Full system admin functionality including Move, Add, Change, Delete (MACD).
- Ability to delegate admin functions to a single point of contact or to the end user level. Partition full or partial functionality for sub users with master admin and user specific choice.
- Enable/disable security fraud prevention features on a per user level.
- Ease of internal call flow for greater employee experience and inbound call flow for a more professional end-client experience.
- Self-manage full feature set including voicemail, inbound / outbound calling rules, conferencing, customize call areas etc.